Terms of service
Effective date: November 6, 2026. These terms apply to your use of this website and to calls made to the number shown on it. By using the site or calling, you agree to them.
1. About the service
Drain Cleaning Somerville is a call-in referral service. It connects callers with independent drain-cleaning contractors serving Somerville, Massachusetts. Drain Cleaning Somerville is not a plumbing or drain-cleaning contractor, holds no contractor or plumbing licence, and does not perform, supervise or guarantee any work. The legal operator's name will be added when confirmed.
2. Independent contractors
Any contractor you speak with is an independent business, not our employee or agent. The contractor alone is responsible for its quotes, pricing, scheduling, workmanship, permits, licensing, insurance and warranties. Any agreement for work is between you and the contractor. Please verify the contractor's Massachusetts licence and insurance before work begins.
3. No guarantees of availability or outcome
We do not promise that a contractor will be available, will arrive at a particular time, offers emergency or round-the-clock service, or will resolve your problem. Call to check emergency availability with the contractor you are connected to.
4. Calls, recording and consent
Calls may be recorded or routed by a call-tracking provider, as described in our privacy policy. By calling, you consent only to that call being connected and handled. We do not place outbound calls, send texts or send marketing, and calling does not sign you up for any communications.
5. Information on this website
Content on this site is general information about drains and is not professional plumbing, legal or safety advice for your property. Rules and city programs can change. Do not attempt work that requires a licensed plumber or a permit, and act safely around sewage and electrical hazards.
6. Acceptable use
You agree not to misuse the site or phone line, including making abusive, fraudulent or automated calls, or attempting to interfere with the site's operation.
7. Limitation of liability
To the fullest extent allowed by law, Drain Cleaning Somerville is not liable for any loss, damage or injury arising from work performed or not performed by a contractor, from delays, or from reliance on information on this site. Nothing in these terms limits rights you have under Massachusetts consumer protection law that cannot be waived.
8. Intellectual property
The text and design of this site belong to its operator. Images are AI-generated illustrations. You may share links but may not copy substantial parts of the site for commercial use without permission.
9. Links to other websites
Some pages link to outside websites, such as City of Somerville, MWRA or Massachusetts government pages and reference articles, so you can check the sources behind what we publish. Those sites are run by others. We do not control their content, availability or privacy practices, and a link is not an endorsement of any organization or of anything offered there. Please read the terms and privacy notices of any site you visit.
10. Your responsibilities
You agree to use this website and the call line only for genuine requests about drain problems at a property you own, rent or manage, or are authorized to act for. You remain responsible for decisions about your property, for checking a contractor's licence and insurance before work begins, and for following any safety advice from your utility, landlord or emergency services. If a situation involves a gas smell, electrical danger or a risk to anyone's safety, contact emergency services first.
11. Severability and entire agreement
If any part of these terms is found unenforceable, the remaining parts continue to apply. These terms, together with the privacy policy, are the whole agreement between you and this website about its use. Any agreement you make with a contractor for drain work is a separate agreement between you and that contractor.
12. Governing law
These terms are governed by the laws of the Commonwealth of Massachusetts.
13. Changes
We may update these terms. The effective date above shows the latest version, which applies from the time it is posted.
14. Contact
Questions about these terms can be raised with Drain Cleaning Somerville by calling the number shown on this website.
